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We are here to help you make the most of your hair tools + hair care products. From questions on how to use a thermal brush to when your package will arrive, drop us a line and we'll be in touch.

Call Us:

877-344-4328 (USA)
323-334-2900 (Outside of USA)

Business Hours:
Mon-Fri 8:00 am - 4:00 pm Pacific Time

Having issues with your product?

Warranty Details


Return Merchandise Authorization (RMA)

Open a RMA request to assist with any issues from returning an item, to warranty replacement, or even if you received the wrong product from your shipment.

Open RMA Request


Want to work with us?

Apply to be an FHI Artist Ambassador here.

Request product for film shoots or editorial features here.